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Hotel · Chiang Mai · Chiang Mai Province

Donchan Residence

A 3-star stay in Chiang Mai with a 24-hour reception, free breakfast, and a location close to the immigration office — but a taxi ride from the old town.

  • Free breakfast included
  • 24-hour reception and late check-out
  • Free parking and valet service
7.8 Very good 109 reviews Booking.com 7.8 · 109 reviews

About

Donchan Residence

Donchan Residence sits 250 metres from Wat Don Chan and about a 20-minute drive from Chiang Mai's old town. For most guests that means relying on taxis or a hire car — the hotel can arrange both, with a paid airport shuttle and car rental on site.

The property itself is straightforward and well-run: a 24-hour reception, free Wi-Fi, air-conditioned rooms with balconies, and a breakfast that guests consistently call decent. Parking is free and spacious, which is rare at this price point in Chiang Mai.

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Genuinely friendly staff — Multiple guests highlight the helpfulness and warmth of the team, with one calling the manager 'lovely' and praising their English.
  • Clean, spacious rooms — Rooms are described as clean and fresh-smelling, and one guest said their room was larger than typical for a 3-star hotel in Chiang Mai.
  • Free breakfast and reliable Wi-Fi — Breakfast is included and called decent by most, and guests note the Wi-Fi is dependable.
  • Convenient for visa extensions — Located right next to the immigration office, a real plus for travellers needing to extend their stay.
  • Free parking and car hire — Spacious parking is available at no charge, and car rental can be arranged directly at the hotel.
–

Worth weighing

4 to weigh
  • Far from the old town — The hotel is a taxi ride from Chiang Mai's centre, and some guests found the fare expensive — there's no shuttle service.
  • Taxis can struggle to find it — Drivers sometimes have trouble locating the hotel, so plan extra time for getting back.
  • Showers are not always warm — One guest reported the shower water wasn't very warm, which may matter during cooler evenings.
  • Area ranking is below average — The hotel's rating (7.8) sits below the area average (8.6), and it's ranked 1170th out of 1550 listings in Chiang Mai.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Twin Room

  • 2 Single beds
  • Shower
  • Balcony
  • Air conditioning

Two-Bedroom Suite

  • 2 Single beds
  • Shower
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Lift
  • Luggage storage
  • Key card access
  • Smoke detectors
  • Fire extinguishers

Services

  • Paid airport shuttle
  • Car hire
  • Laundry
  • Housekeeping
  • Late check-out

Food & Drink

  • Coffee shop
  • Vending machines

Parking

  • Parking
  • Valet parking

Room Amenities

  • Air conditioning
  • Heating
  • Flat-screen TV
  • Electric kettle
  • Free toiletries
  • Sitting area
  • Terrace
  • Balcony (in some rooms)
  • Parquet floor

Other

  • No smoking on site
  • No pets allowed
  • Wi-Fi
  • Leisure/TV room
  • Garden furniture

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.8
Very good 109 reviews

Guest-rated 7.8/10 from 109 reviews

Booking.com · 7.8 · 109 reviews
7.8Verified guest

“Breakfast was decent and the room was clean. Staff were friendly, but the hotel is far from the centre — taxis are the only way in and out, and they're pricey. No shuttle service to town.”

7.8Verified guest

“Free breakfast and rooms that smelled fresh and inviting. Staff were friendly and welcoming, giving a homely feel. The location near the immigration office was very convenient.”

7.8Verified guest

“Very affordable, though the location is far from the city centre and taxis sometimes struggle to find the place. Rooms were clean with excellent air conditioning, but showers weren't very warm. Breakfast was included, staff were friendly and helpful, and the free Wi-Fi was reliable.”

7.8Verified guest

“Nice, clean, and comfy. Staff were friendly and helpful, and the manager/owner was lovely with excellent English. Conveniently near the immigration office for visa extensions. The parking lot was spacious and the room was larger than other 3-star hotels in Chiang Mai. The fresh fragrance in the room was relaxing, and the lobby staff were kind and helpful.”

7.8Verified guest

“Staff were helpful and accommodating, going out of their way to make sure I had everything I needed. The room was spotless and facilities were great. Convenient transportation options nearby were also appreciated.”

04 — Location

Getting around Chiang Mai

The property sits in Chiang Mai.

56 Moo 4 Tambon Tasala , A.Muang . Chiang Mai, Chiang Mai, Chiang Mai Province, 50000, Thailand

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
13 rooms

06 — Questions

Frequently asked

What time are check-in and check-out?

Check-in is from 14:00 to 23:59, and check-out is at 12:00.

Is breakfast included?

Yes, breakfast is included in the rate, and most guests describe it as decent.

Does the hotel offer parking?

Yes, there is free parking on site, and one guest mentioned the lot is spacious. Valet parking is also available.

Are pets allowed?

No, pets are not allowed at Donchan Residence.

Is there an airport shuttle?

Yes, the hotel offers a paid airport shuttle. Car rental is also available on site.

Is the hotel close to the city centre?

No, it's located about a 20-minute drive from Chiang Mai's old town. Guests usually take taxis, which can be pricey, and there's no shuttle service.

Does the hotel have air conditioning?

Yes, all rooms come with air conditioning, and guests have noted it works well.

Nearby

Other top-rated stays in Chiang Mai

Want a different style or budget? Here are more highly-rated options in the area.

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8.2

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9.2

Donchan Grand Hotel

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8

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6.9

Nim See Seng Hotel

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6.8

The Passion Hotel

Guest-rated 6.8/10 — among the top stays in Chiang Mai.

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7.6

Zak Residence

Guest-rated 7.6/10 — among the top stays in Chiang Mai.

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The bottom line

Donchan Residence is a sound, friendly base if you're in Chiang Mai for visa paperwork or don't mind taking taxis into town. It delivers clean rooms, a decent breakfast, and free parking at a price that's hard to beat — just factor in the location before you book.

7.8Good value, but location is the trade-off

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